Advice and answers from the Rentech Digital Team

  • How to install and activate the App Onboarding plugin on Swipecart?

    The App Onboarding plugin guides users during their onboarding process to take favorable actions on the app.

    Video Tutorial of App Onboarding plugin

    The App Onboarding plugin on Swipecart enables store merchants to guide first-time app users with the sign-up process, main features, or flow of the app.

    You deliver a positive experience that encourages users to keep coming back to your app.

    With the App Onboarding plugin, you can:

    • Prevent confusion for new app users
    • Reduce app uninstallation
    • Establish a strong connection with the users
    • Increase customer retention rate

    Here’s how to install and activate the App Onboarding plugin on Swipecart.

    • On your Swipecart dashboard, click on “Plugins” in the left menu.
    • You’ll see a list of “Your Active Plugins” and “All Plugins”.
    • The App Onboarding is in the list of “All Plugins”.

    • Click on App Onboarding to go to its plugin details page.

    • On the App Onboarding plugin detail page, you have a brief introduction to the plugin.
    • Click on the “Install” button.

    • Installing the plugin enables you to upload your onboarding screen.
    • Click on the "Upload image" and upload images from your system.
    • Select a relevant onboarding image and open it. This image gets uploaded to the app.

    💡 Note: Ensure that the uploaded image meets the mentioned specifications.

    • Repeat the process to upload more onboarding images.

    💡 Note:

    • Try not to upload more than 3-5 images for onboarding. Keep the content simple so that users can know what they can expect inside the app.

    • In the Frequency box, enter the number of times you want the onboarding images to be shown to the user when they open the app.
    • For example, if you select the frequency as 2, the onboarding images are shown for the first two times when the user opens the app.
    • Click on “Save” when done.