If you already have a Tidio Chat subscription on Shopify/WordPress, you can connect it to your Swipecart app. Let’s start the integration process.

Let’s first get the API key of Tidio Chat from the Shopify/WordPress dashboard.

For Shopify users, in the dashboard, open the “Apps” tab and select Tidio. (For WordPress users, in the dashboard, open Plugins -> Installed Plugins and select Tidio)

Now go to the Settings section in your Tidio dashboard.

Then click on “developer” at the bottom of the column.

Here, you’ll find the Public key token.

Copy the Public token API key (not the private token number) to paste it on the Swipecart app.

Now, go to your Swipecart dashboard and open the app layout for integrating Tidio into it.

Click on “Integrations” on the left menu of your Swipecart dashboard.

On the Integrations page, click on “Tidio Chat” in the All Integrations section.

You’ll be taken to the Tidio Chat Integration details page. Click on the “Integrate” button at the top-right corner of the page.

You’ll get a popup to confirm the integration. Click on “Install”. It will ask for the API key. Paste the copied Public token API key in the box provided.

Next, paste the API and upload a chat icon from your file. Click on “Save” when done.

The Tidio Chat tool is now integrated into your app on Swipecart.

You can preview your app on the Swipecart preview app.

Click here to learn how to preview app updates through the Swipecart mobile app on your mobile device.