Advice and answers from the Rentech Digital Team

  • How to integrate WhatsApp Chat into Swipecart?

    Boost support services and ensure better shopping experiences for your customers

    What is WhatsApp Chat?

    • WhatsApp Chat-Live Chat is a tool to connect to your app customers through the WhatsApp messaging platform.
    • It helps you to resolve their shopping or shipping queries and be available for chats 24*7.

    How WhatsApp Chat + Swipecart will help you?

    • By integrating WhatsApp Chat-Live Chat into Swipecart, you stay connected with app users.
    • You can communicate with them through this messaging platform and resolve their queries as soon as possible.

    How to connect WhatsApp Chat to your Swipecart app?

    • If you already have a WhatsApp Chat-Live Chat subscription on Shopify/WordPress, you can connect it to your Swipecart app. Let’s start the integration process.
    • Click on “Integrations” on the left menu of your Swipecart dashboard.

    • On the Integrations page, click on “WhatsApp Chat” in the All Integrations section.
    • You’ll be taken to the WhatsApp Chat Integration details page.

    • Click on the “Install” button at the top-right corner of the page.
    • You’ll get a popup to confirm the integration. Click on “Install”.
    • The WhatsApp Chat is now integrated into your Swipecart app.

    • Let’s activate it on the app now. In the right section, fill in your WhatsApp Number with the country code.
    • Next, type in a welcome text in the Greeting Message box provided.

    • Click on “Save”. The WhatsApp Chat-Live Chat is now activated on your app.

    • We are done integrating WhatsApp Chat into Swipecart. It’s simple and easy.