Advice and answers from the Rentech Digital Team

  • Why is Swipecart not opening on Shopify?

    This tutorial will guide you to resolve the issue of Swipecart not opening on Shopify.

    Video Tutorial of Swipecart not opening on Shopify?


    How to resolve the issue of Swipecart not opening on Shopify

    • Sometimes, you get a blank screen when you click on the Swipecart app on Shopify.
    • It might be due to various reasons.
    • But the most common of them is the cache and cookies in your web browser.
    • No worries. We’ll help you resolve it.

    How to clear cache & cookies in your web browser

    • Click on the Swipecart app on your Shopify admin.

    • If you get a blank page, wait until the site loads fully.
    • Now, click on View site information (lock icon) next to the URL on the browser tab.

    • Click on Cookies

    • Select “rentechdigital.com” from the list and click Remove.

    That’s it. Swipecart will start loading automatically. If the problem persists, contact us.