What is Facebook Messenger?
Facebook Messenger is an instant messaging service to connect with your audience and improve customer service.
It enables chat, voice, and video calls between your app’s and user’s Facebook profiles.
Benefits of Facebook Messenger integration
You can use Facebook Messenger as a customer service channel to answer questions from customers or as an advertising channel.
Answer queries of customers regarding products or services.
Start a conversation with potential leads
Offer coupon codes & discounts on chats.
Use Facebook Messenger to improve customer satisfaction.
Steps to integrate Facebook Messenger into the app on Swipecart.
Let’s start integrating Facebook Messenger into the Swipecart app.
First, you have to find your m.me link. It is your business profile’s Facebook Messenger link URL.
How to find your Facebook Messenger URL link
Click on Meta Business Suite under More Tools on your Facebook business profile.
Click on Inbox in the left sidebar of your business Meta Business Suite page.
Click on Settings-> View All Settings
Click on Copy Text to copy the Messenger URL in the Messaging section. This link starts with m.me followed by a number.
Click on the Chat plugin on the sidebar.
enter the website URL https://cdn.rentechdigital.com in the Website domain box.
How to integrate Facebook Messenger into Swipecart
Click on Integrations on the left sidebar of your Swipecart dashboard.
Click on Facebook Messenger in the All Integrations section
Click on the Integrate button on the Facebook Messenger integration details page.
You’ll get a popup to confirm the integration. Click on Install.
Next, paste the copied Facebook Messenger link URL in the Page ID box.
Facebook Messenger is now integrated into your app on Swipecart.
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