What is a customer list on Swipecart?
A customer list on Swipecart is a list of customers who have interacted with your app.
It contains individual customer details like name, device id, time spent, and other information.
The customer name and details are automatically added to the customer list when a customer profile is created.
When is a customer profile created on Swipecart?
A customer profile is created when-
Signing up for the mailing list or push notifications
Placing an order
Starting an order but abandoning their checkout.
Steps to access the customer list on Swipecart
Login to your Swipecart account.
Click on Customers in the left sidebar of the dashboard.
The customer list opens with these details-
Customer name
Device ID (for non-subscribed customers)
Email Address
First visited
Last seen
Total $ spent
Total time spent
Total sessions
Total page views
Purchase intent
Abandoned Cart value
These are arranged in rows and columns for easy viewing.
How to export the customer list on Swipecart?
You can export the customer list to your personal file in CSV format.
Click on Export to CSV on the Customer list page.
The customer list gets downloaded in CSV format to your device storage.
How to access individual customer details on Swipecart?
Click on the customer name or device ID to view details for that particular customer.
The customer detail page opens wherein you can view all customer details, order lists, and abandoned cart details.
Customer details on the Customer Detail page
It contains information on-
Device ID
Customer name
Email address
First visited
Total $ spent
Total time spent
Total sessions
Purchase intent
Total page views
Abandoned cart value.
Abandoned Cart list on the Customer Detail page
It contains information on abandoned carts such as-
Product image
Product title
Price
Quantity
Subtotal.
Click on Export to CSV to download this abandoned cart list to your system in a CSV format.
Orders list on the Customer Detail page
This contains information on order details and page visits.
Order Details-
Order ID
Order date
Order total.
Page Visits-
Image
Page Name
Visited time
Click on Export to CSV to download the Page Visits list to your system in a csv format.
How to send push notifications to customers from the Customer Detail page on Swipecart?
On the Customer Detail page, click on Send Push Notification.
A push notification popup opens.
Select the type as product/ collection/ Abandoned cart/ URL
Tag product/ collection
Upload the image and enter the title & description.
Preview the notification on the mobile device.
Click Expand/ Collapse to view the push message on the mobile device.
Enable Now Your Push? to send instant push notifications.
Enable Schedule Your Push to schedule it for a later date & time.
Select the date & time from the calendar.
Click Send Push Notification when you’re done.
That concludes our tutorial on accessing the customer list on Swipecart.
What's Next?🤔
Explore the next article Demo Apps