Advice and answers from the Rentech Digital Team

  • The image for products/ collections isn’t uploaded in Swipecart, why?

    • The specifications are mentioned when you have to upload an image on Swipecart.
    • Also, see that the image aspect ratio is the same as mentioned on Swipecart.
    • Some possible reasons why the image isn’t uploading on Swipecart are-
    • The specifications don’t match
    • It is not a supported file
    • The file is corrupted.