Advice and answers from the Rentech Digital Team

  • FAQ widget

    Learn how to add a FAQ widget to your Swipecart app to provide additional information on products/collections to your customers.

    Video Tutorial of FAQ widget




    What is a FAQ widget in Swipecart?

    • Swipecart's FAQ widget allows you to add more information about products/collections in a Q&A manner.
    • Create a list of frequently asked questions by customers and add appropriate answers to them to assist and improve your customers' buying experiences.

    Benefits of FAQ widget in Swipecart

    • Adding a FAQ section to your home page on the app increases customer satisfaction and boosts sales.
    • Easy customer access to frequently asked questions
    • Help improve decision-making for customers
    • Reduce frequent customer support queries
    • Improve user experience
    • Add more long-tail keywords to improve app visibility

    Steps to add the FAQ widget in Swipecart

    • Click on App -> Design in the left sidebar on your Swipecart admin.

    • Click Edit on the design where you want to add the FAQ widget.

    • Click on Home in the top navigation bar.

    • Click on the drop-down widget panel and select FAQ from the list

    • Drag and drop the FAQ widget to its position in your app design.

    • Move the mouse pointer over the dropped FAQ widget and click Add/Edit Content.

    • Next, click Add New FAQ

    • In the popup, add your question and its answer. Click Add when done.

    • Click on Add New FAQ in the popup to keep adding more FAQs.

    How to edit the style for the FAQ widget in Swipecart?

    • Move the mouse pointer over the FAQ widget and click on Edit Style.

    • Adjust the range slider for the Padding and Container Padding of the widget.

    • Widget Title
    • Edit the style elements for the widget title here in this drop-down.
    • Widget Title- Enter the title name

    • Title Alignment- Align the title to the left, center, or right.

    • Font Size- Increase or decrease the font size

    • Letter Spacing- Increase or decrease the space between the letters of the title.

    • Font Color- Set the font color using the color picker tool.

    • Font Style- Set the font style to Normal or Italics

    • Font Weight- Edit the bold or light values for the font

    • Reset- Tap on it to reset the above values to default.

    • FAQs Setting
    • Click on the drop-down to style the FAQ text content.
    • List Style- You can opt to separate the FAQs with numbers, bullets, or icons.

    • Background
    • You can opt to add a color or image to the FAQ widget background.

    • Click Save when you’re done editing the FAQ widget style. The changes you do are visible in the right section of the popup.

    • Click here to learn how to preview the app design changes on your mobile device using Swipecart mobile app.

    That’s it on how to add a FAQ widget in Swipecart.