What is a FAQ widget in Swipecart?
Swipecart's FAQ widget allows you to add more information about products/collections in a Q&A manner.
Create a list of frequently asked questions by customers and add appropriate answers to them to assist and improve your customers' buying experiences.
Benefits of FAQ widget in Swipecart
Adding a FAQ section to your home page on the app increases customer satisfaction and boosts sales.
Easy customer access to frequently asked questions
Help improve decision-making for customers
Reduce frequent customer support queries
Improve user experience
Add more long-tail keywords to improve app visibility
Steps to add the FAQ widget in Swipecart
Click on App -> Design in the left sidebar on your Swipecart admin.
Click Edit on the design where you want to add the FAQ widget.
Click on Home in the top navigation bar.
Click on the drop-down widget panel and select FAQ from the list
Drag and drop the FAQ widget to its position in your app design.
Move the mouse pointer over the dropped FAQ widget and click Add/Edit Content.
Next, click Add New FAQ
In the popup, add your question and its answer. Click Add when done.
Click on Add New FAQ in the popup to keep adding more FAQs.
How to edit the style for the FAQ widget in Swipecart?
Move the mouse pointer over the FAQ widget and click on Edit Style.
Adjust the range slider for the Padding and Container Padding of the widget.
Widget Title
Edit the style elements for the widget title here in this drop-down.
Widget Title- Enter the title name
Title Alignment- Align the title to the left, center, or right.
Font Size- Increase or decrease the font size
Letter Spacing- Increase or decrease the space between the letters of the title.
Font Color- Set the font color using the color picker tool.
Font Style- Set the font style to Normal or Italics
Font Weight- Edit the bold or light values for the font
Reset- Tap on it to reset the above values to default.
FAQs Setting
Click on the drop-down to style the FAQ text content.
List Style- You can opt to separate the FAQs with numbers, bullets, or icons.
Background
You can opt to add a color or image to the FAQ widget background.
Click Save when you’re done editing the FAQ widget style. The changes you do are visible in the right section of the popup.
Click here to learn how to preview the app design changes on your mobile device using Swipecart mobile app.
That’s it on how to add a FAQ widget in Swipecart.