Advice and answers from the Rentech Digital Team

  • How to integrate Shopify Inbox into Swipecart

    Connect with your customers through real-time chats, resolve queries, and close sales by integrating Shopify Inbox with Swipecart.

    What is Shopify Inbox?

    Shopify Inbox is a messaging and chat management tool to interact with your customers in real-time. It helps you to display automated messages for general queries, redirect advanced queries to the support team, and guide customers to complete their purchases.

    Want to know more about Shopify Inbox? Check out this link for further details.


    Benefits of integrating Shopify Inbox into Swipecart

    Integrate Shopify Inbox into your Swipecart app to improve customer support service and strengthen relationships.

    • Reduce cart abandonment by interacting with customers instantly.
    • Provide personalized shopping experiences to your customers.
    • Increase app engagement through product recommendations and upsells.
    • Boost conversions through discounts and incentives.

    Steps to integrate Shopify Inbox into your Swipecart app

    Let’s start integrating Shopify Inbox into the Swipecart app.

    • To begin with, navigate to Add-ons -> Integrations on Swipecart.

    • Click on Shopify Inbox in the All Integrations section.

    • You’ll be redirected to the Shopify Inbox detail page. Click on Install.

    Confirm the integration by clicking Install.


    Upload a chat icon (Max 300x300 px) to display it on the app screen and then tap on Save.


    Shopify Inbox is now integrated into your Swipecart app. You can start using it to chat with your customers as they shop.


    For any inquiries about Shopify Inbox integration, we encourage you to get in touch with our implementation specialist or contact our support team.


    To learn about the pricing plans of Swipecart, kindly explore our website.


    If you are interested in discovering the full range of features and benefits that Swipecart offers, we invite you to book a demo with us. Our team will be more than happy to assist you.