Advice and answers from the Rentech Digital Team

  • How to integrate Live Chat with Swipecart?

    Integrate Live Chat on Swipecart to respond to customer queries, create automated responses, offers, voice add-ons, and more.

    What is Live Chat? Live Chat is a live chat and customer communication platform with advanced features to provide customer support and respond to customer queries.

    You can also provide product recommendations and offers to convert shoppers to customers. Do you want to know more about this tool? Click here to get an insight into Live Chat and its features.

    Benefits of integrating Live Chat with Swipecart

    By integrating the Live Chat tool into your Swipecart app, you provide a frictionless channel for customers to converse with you and resolve their queries instantly.

    • Speed up customer query response time and convert shoppers into loyal customers.
    • Reduce cart abandonment and increase customer trust.
    • Increase customer engagement by providing them with offers and product recommendations.
    • Boost customer shopping experience by displaying order-based notifications.

    Steps to integrate Live Chat with Swipecart

    Let’s begin integrating Live Chat into the Swipecart app.

    • To begin with, navigate to Add-ons -> Integrations on Swipecart.

    • Click Live Chat in the All Integrations section.

    • You’ll be redirected to the Live Chat detail page.

    • Here, click Install and confirm the integration by tapping Install. Live Chat is now integrated into your Swipecart app. You can now start using it to provide customer support service on your app.

    For any inquiries about Live Chat integration, we encourage you to get in touch with our implementation specialist or contact our support team.

    To learn about the pricing plans of Swipecart, kindly explore our website. If you are interested in discovering the full range of features and benefits that Swipecart offers, we invite you to book a demo with us. Our team will be more than happy to assist you.